Curtis E. Waites, DDS
607 Blue Bird Blvd., P.O. Box 717
Fort Valley, GA 31030

May 12, 2020

Dear Patient:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are certainly looking forward to resuming our normal habits and routines. While many things have changed, one thing remains the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have noticed this in previous visits. Our infection control processes are made so that when you receive care, it’s both safe and comfortable for you as well as safe for the staff.

We follow infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We routinely monitor these agencies to stay up-to-date on any new rulings or guidance that may be issued.

You may see some changes when you come for your next appointment. Again, these changes have been made to help protect our patients and staff. For example:

• Our office will communicate with your beforehand to ask some screening questions. You’ll also be asked those same questions when you are in the office. We will take your temperature.
• oWe have hand sanitizer that we will ask you to use when you enter the office.
• Appointments will be managed to allow for social distancing between patients. This might mean you are offered fewer options for scheduling your appointment for which we apologize but feel is necessary.
• We will do our best to allow greater time between patients to reduce waiting times for you. We ask that you call us when you arrive and will ask you to wait in your car until we are ready for you to enter the office in an effort to limit contact with other patients. Health information forms can be updated ahead of time by going to our website, www.curtiswaitesdds.com, printing them at home and filling them out. Please bring these with you when you come for your appointment.

We will resume treating patients on Monday, May 18th. For those who had an appointment which had to be cancelled due to the Covid 19 outbreak, we will be in contact with you. It will take us a little time to work through the backlog, so you may not hear from us right away but rest assured, we are working to catch up. We will be phasing in treatments and it will most likely be several weeks before we begin routine cleanings. If you believe you have an appointment previously scheduled, and have not heard from us during the week prior to that appointment, please call us to verify at (478) 825-2314.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we have taken to keep you, and every patient, safe in our practice. To make a new appointment, please call us at the number above.

Thank you for your patience as we all work through this together. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.

Sincerely,
Dr. Curtis E. Waites and Team